Refund policy

Refund & Cancellation Policy

Because our products are digital and may be delivered immediately, purchases are generally non-refundable after successful delivery or access.

However, Tradevault may review requests involving issues such as:

  • Payment being charged but the product not being delivered
  • A corrupted or unusable file
  • Duplicate payment
  • A technical problem preventing access to the purchased product

If a product is materially different from its description or cannot be accessed because of a technical issue attributable to Tradevault, please contact us so that we can investigate and, where appropriate, provide a replacement, corrected access, or other appropriate remedy.

Nothing in this policy is intended to exclude any rights that cannot legally be excluded under applicable consumer-protection law.