Refund policy
Refund & Cancellation Policy
Because our products are digital and may be delivered immediately, purchases are generally non-refundable after successful delivery or access.
However, Tradevault may review requests involving issues such as:
- Payment being charged but the product not being delivered
- A corrupted or unusable file
- Duplicate payment
- A technical problem preventing access to the purchased product
If a product is materially different from its description or cannot be accessed because of a technical issue attributable to Tradevault, please contact us so that we can investigate and, where appropriate, provide a replacement, corrected access, or other appropriate remedy.
Nothing in this policy is intended to exclude any rights that cannot legally be excluded under applicable consumer-protection law.